Our interaction with customers goes beyond QMS optimization and fixing issues. Indeed, when involved in a remediation project, or for an Inspection readiness program, D2C Life Science targets pragmatic and actionable solutions. Quality Excellence is our target, which means effective compliance, in a sustainable way, and Data driven.
Issues must be fixed, and while fixing issues, we must consider what failed in the current process leading to the Issue. The process is re-designed accordingly in a permanent way, and we include the necessary tools and governance models to properly execute the re-designed process. Finally, in order to ensure sustainability in performance, D2C Life Science proposes and implements the KPIs and Dashboards that will provide the Organization the ability to drive Quality in a compliant and effective manner. That’s Quality Excellence.